How to Request Greentec Services?

There are many ways to reach out to Greentec to schedule your pick-up, including by chat, email, phone. Customers can also log into the customer portal and issue a support ticket requesting services.

Greentec offers both pick-up and drop-off services to ensure convenient and secure disposal, destruction, and recycling of your IT assets and electronic devices. 

If you are a business owner and wish to have your commercial devices picked up, there are a few different ways to reach out to our team and schedule your preferred date and time. All orders will include the applicable certificates upon completion, within net 30 of the service date. 

Residential pick-up is available. Please note that televisions must be under 40 lbs to qualify for pick-up. 

  • Fill out the Pick-Up Request form on our website

In need of more information on our pick-up services and want to book a date and time? Fill out our Pick-Up Request form and our customer service team will get back to you as soon as possible. 

  • Call our toll-free customer service phone number

Rather speak to someone immediately? Give us a call on our toll-free customer support line at 1.888.858.1515 or 1.519.624.3300

  • Reach out through email

For fast email response, you can reach out for more information and pick-up details at: support@greentec.com 

  • Send us a Live Chat

While on our website, you have the option to reach out to our customer support team via Live Chat. Within a few minutes, we can answer your questions and direct you to the correct representative to process your request 

What information do I need to provide prior to pick-up?

Before we can confirm a scheduled pick-up, you must provide us with these essential details:

  1. What's the address for the pick-up location?
  2. Preferred dates and time for pick-up?
  3. Description of devices you want picked-up and how many of each?
  4. The service(s) you want us to perform on the devices? 

Tip: Photos of the items, is a helpful way for Greentec representatives to evaluate your devices and pick-up requirements!

You can use this Pick-up Form